FAQ
About
our ebooks in general.
- What exactly is
an ebook?
- Do I need any special software?
-
Can I copy or print my ebook?
Ordering
and delivery
- Do you accept online
credit card payment?
- Is it safe to order with credit-card on
ausight.com.au?
-
Which currency/currencies do you accept?
- Can I order from anywhere in the world?
-
Will sales tax/VAT/GST be added?
- How do I claim my refund if I'm not
satisfied?
- How long does it take to download an ebook?
- Do you have after-sales support?
What
exactly is an Ebook?
Put simply, ebooks are electronic books that can be read on a
computer screen.
Ebooks offer a high level of
interactivity not possible in print editions. Due to the helpful
links and resources in our ebooks, the digital format is much
more advantageous than a printed copy. With one click of your
mouse you can easily visit any of the resources and links.
Ebooks can be delivered in an instant and at no cost via direct
download from the Internet. All the ebooks available on
ausight.com.au are compatible with Windows 95, Windows 98,
Windows NT 4, Windows Me, Windows 2000, or Windows XP, that also
has Internet Explorer 4 or later installed.
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Do I need any
special software?
Some of the ebooks you'll find online require that you download
and install special 'reader' software. This is not the case with
the ebooks available here on ausight.com.au.
Our ebooks
require no special software and are compatible with Windows 95,
Windows 98, Windows NT 4, Windows Me, Windows 2000, or Windows
XP. The only other requirement is that you have Internet
Explorer (version 4 or higher) installed on your PC.
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Can
I copy or print my ebooks?
In
order to protect the Ausight's copyright, our eBooks are not
copyable or printable.
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Do you accept online credit card payment?
Yes, we do. Payment by credit card is most convenient
both for customers and Ausight. Our credit card transactions are
processed by a leading American online payment company,
Clickbank. Your credit card statement will show a charge from ClickBank.com.
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Is it safe to order
with credit card on ausight.com.au?
Yes,
we care for your security.
We
make it our mission to provide you with a positive customer
experience and we want you to be confident that you can order
from us safely and securely. Our online payment by credit card
is very secure as our payment gateway is from the leading
American online payment solution provider
Clickbank.
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Which
currency/currencies do you accept?
We
accept USD. The amount charged to your card will be the
equivalent, in your currency, of the amount of your order in USD
at the exchange rate used by your credit card company.
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Can
I order from anywhere in the world?
Yes. We accept credit-card payment from Internet users
worldwide.
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Will
sales tax/VAT/GST be added?
USA
customers: No.
European customers: No
Australian customers: Yes - GST of 10%
All other customers: No
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How
do I claim my refund after purchase?
A . We
no longer operate a refund policy for eBooks, since we became
aware that this system was open to abuse by people copying and
keeping an eBook, and then demanding a refund. However,
with our unique Guarantee
Policy, purchasing
Ausight Importers Directory is totally risk-free.
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How long does it take to download
an ebook?
The
speed of the download depends largely on the speed of your
Internet connection. Typically, the download should take between
1 and 6 minutes.
